At UK Medical Second Opinion Consultancy, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. It also explains your rights in relation to the personal information we process.

1. Information We Collect
We may collect the following personal and medical information when you use our services:
• Personal Details: Name, address, email address, phone number, date of birth, and payment information.
• Medical Information: Health records, medical history, test results, prescriptions, imaging scans, and other details necessary for providing a second opinion.
• Website Data: IP address, browser type, and other technical information when you visit our website.

2. How We Use Your Information
We collect and process your data to:
• Provide accurate and tailored medical second opinions.
• Communicate with you about your consultation and any follow-up services.
• Maintain internal records for legal and regulatory compliance.
• Improve our services, including customer support and website functionality.
We will not use your information for marketing purposes without your explicit consent.

3. Sharing Your Information
We will only share your information with:
• Medical professionals within our consultancy who are directly involved in your case.
• Third parties when legally required (e.g., to comply with laws or protect against fraud).
• Other specialists or institutions, but only with your prior consent.
We do not sell or trade your personal information to any third parties.

4. Data Storage and Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard your data.
All medical information is stored securely in compliance with GDPR and UK data protection regulations. Data transmitted via our website is encrypted using Secure Socket Layer (SSL) technology.

5. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights:
• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal data, subject to legal obligations.
• Restriction: You can request that we limit how we use your data.
• Objection: You can object to certain types of data processing, such as direct marketing.
• Data Portability: You can request your data in a structured, commonly used format.
To exercise these rights, please contact us at contact@ukmedsos.com.

6. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Medical records will typically be retained for at least 7 years, in line with UK medical record-keeping regulations.

7. Cookies and Website Data
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site. By using our website, you consent to our use of cookies in accordance with our Cookie Policy.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
UK Second Opinion Consultancy Ltd
• Email: contact@ukmedsos.com
• Phone: 07751605570
• Address: 11A Beaumont Avenue, London, HA0 3BZ